Terms of Service

These Terms of Service govern your use of the BitPalm Agent Platform, operated by Bitpalm Computer Systems & Communication Equipment Software Design LLC. By creating an account, you agree to these terms in full.

You may use the platform to create AI-powered chatbots for legitimate business purposes such as customer support, sales assistance, appointment booking, and information provision.

The following uses are strictly prohibited:

• Creating agents that generate, promote, or facilitate illegal content or activities
• Using agents for harassment, hate speech, discrimination, or threats
• Generating sexually explicit, violent, or otherwise harmful content
• Impersonating individuals, organizations, or government entities
• Distributing malware, phishing, or engaging in fraud
• Circumventing safety filters or content moderation measures
• Collecting personal data without proper consent or legal basis

You are solely responsible for the content generated by your AI agents and for ensuring compliance with all applicable laws and regulations. BitPalm provides the platform infrastructure but does not assume liability for the output of customer-configured agents.

BitPalm employs automated safety filters to prevent harmful content generation. Repeated violations of content policies will be flagged and may result in account suspension or termination.

BitPalm reserves the right to suspend or terminate accounts that violate these Terms of Service, with or without prior notice. In case of severe violations, termination may be immediate and without refund.

BitPalm processes data in accordance with GDPR and applicable data protection laws. All data is hosted on EU-based servers. For details, see our Privacy Policy.

BitPalm may update these terms at any time. Users will be notified of material changes via email. Continued use of the platform after changes constitutes acceptance.

For questions about these Terms of Service, contact us at [email protected].